Reading about Gutenberg, movable type, and printing in general always makes me think about just how far we’ve come in the realm of communications and the ability to disseminate information. As many of you know, I’m a letterpress printer, using machines that aren’t much different from the ones Gutenberg himself worked with five hundred, yep, that’s 500! years ago!!!

On the other end of spectrum, though, is the work that I’m lucky enough to do every day in the realm of electronic communications. Read the Wired, This Day In Tech, article, and allow your mind to wander, thinking about, imagining, the world of lead type, and heavy cast iron that was needed to get a message out there. Then think back a bit further to a time of hand scribes, and no dissemination at all except what could be passed word-of-mouth.

It’s kind of hard to imagine especially in a world rapid-fire tweets, Facebook status updates, RSS feeds, and blog posts just like this one, that not too long ago there was no Web, or iPhone, or Blackberry or anything else that permitted such awesome real-time, in the moment, communication. Just sayin’… pretty awesome.

Our struggle now isn’t the media, but finding the attention to dedicate to it all… Exciting stuff.

For entrepreneur’s, small business owners, and self-starters of any kind I would say that you should get started using social media. In fact, this should have been the first post in the Social Media Take Away series, but hey I’m improvising and making things up as I go here…

What is social media?

Social media is any web tools that allows groups to generate content and engage in peer-to-peer conversations and exchange of content (examples are YouTube, Flickr, Facebook, MySpace, Twitter, etc…)

Social media is particularly valuable for entrepreneur’s, small business owners, and self-starters in-general, I’m thinking artists – painters, musicians and the like, because it gives them low cost, high value, far reaching exposure for whatever they’re doing. As I write more about the social media value, I’ll cover some of these. For starters, I would say see this post on Twitter or items tagged with social media on this blog. Though, I’ll be covering stuff more in-depth, and high level, alike as I develop this feature of the blog.

I found the PR News Digital PR Next Practices Summit to be highly informative. It was a good chance to brush up on theories of social media in application, but it was also good to see some different things that people were doing. For me, though, there were a couple really great stand out presentations. The first one that really stuck out for me was:

Social Media Relations: Getting Positive Coverage in the Conversational Age, which featured the folks below, with their names being links to their respective presentations. This one was great:

Johna Burke (@gojohnab)
Vice President
BurrellesLuce

Julie Crabill (@julzie)
VP, Consumer Lifestyle Practices
Shift Communications

Monte Lutz (montelutz)
SVP of Digital Public Affiars
Edelman

The next one that I thought was really great, and I would say, possibly the best one, because the presenter, Paula Berg, was a great presenter, with a lot of enthusiasm and a real sense of humor about what she’s doing, was YouTube and Other Video Tactics to Advance Your PR:

Paula Berg (@PaulaBerg)
Manager of Emerging Media
Southwest Airlines

Here are some highlights from PR News Digital PR Next Practices Summit as posted on Twitter by attendees:

@montelutz #prnsummit – reporters are setting up spam filters for phrases like “great story idea” to weed out bad pitches –> @gojohnab

@gojohnab #prnsummit @julzie SM release preso old releases no longer applicable too much marketing speak not enough community and conversation

@cericwright @julzie says your brand belongs to the community at large #prnsummit

@montelutz “your brand’s already been hijacked. it doesn’t belong to you. it belongs to the community” #prnsummit ht @julzie

@nduhoski Check out Microsoft, Cisco, Ford for good social media newsroom site examples. #prnsummit

@nduhoski Google is as much a reputation engine as it is a search engine. #prnsummit

@nduhoski RT @DenverPRguy Your brand has been hijacked already. Its not owned by you but by the community. Be part of the community’s convo #prnsummit

@nduhoski When it comes to SM Best Practices: Beg, Borrow & Steal, then give back, credit. #prnsummit

@FlightpathNY Coke did not start their facebook page, even now they co-manage it with fans of the brand #prnsummit

@Rat_Race Lots of talk about engaging employees as brand advocates. Wonder how a work life balance fits in… Is there a balance? #prnsummit

@julzie @paullyoung “hits: how idiots track success” #prnsummit

@DenverPRguy Social Media users are 83% more likely to be brand loyal than non-users (from Paull Young, Converseon at #prnsummit)

@FlightpathNY Relationships with community members is the most critcal element & the most difficult to measure. Transparency remains paramount #prnsummit

@kdpaine RT @DenverPRguy: Relationships are what makes SM successful. UR measurement plan should track what those relationships look like. #prnsummit

@paullyoung says that the most powerful analytics tool is the human brain, use common sense #prnsummit

@mtkiefer @leeodden “if content can be searched on, it can be optimized” #prnsummit

@MerrittPR Incorperate links within online content and don’t have link read: click here but rather imbed within content of release or copy #prnsummit

@DenverPRguy Amen. “One of the biggest dangers of social media is not getting involved.” #prnsummit

@gojohnab Good #CEO ‘s recognize smart people no matter what level in the organization and will engage when appropriate #prnsummit

@gojohnab: #prnsummit Matthias Preschern: Content is king. Participate by linking in vs. Trying to build communities on your own

@MerrittPR Why does the blogosphere matter? B/c 71% of all journos read blogs for content #prnsummit

@MerrittPR Engage the blogosphere BEFORE, during and after a crisis! #prnsummit

@DallasLawrence Great comment by Southwest at #prnsummit – no link between quality of video and views. In other words, content and authenticity rules

So what’s gone well today?
Pretty much everything.

• I had a great car ride to Detroit Metro airport, traversing Michigan in the fall with the colors at full brilliance… awesome!
• There were no waits at the airport
• Security was smooth
• I had a great and smooth flight into LaGuardia
• I had an awesome cab ride that had me singing Bobby Humphrey’s Harlem River Drive, as I sat in the cab driving on Harlem River Drive – Nice!
• Filled my belly with some authentic New York style pizza, a first, and I’m still not convinced that’s it’s better that Chicago style, or more specifically, DeLuca’s the Lansing original, though that’s sure to draw up on some controversy.

But all this is an aside, because I’ve come to New York City to attend the PR News Digital PR Next Practices Summit. Basically, this is a chance to get informed, and fill in some knowledge gaps on a variety of digital PR, electronic communications, and SEO/SEM stuff that I think will be of value to my employer, me, and my readers.

If you read this, and you’re attending, say, “hey,” if you see me….

It used to be that you would find special niche businesses with an exceptional online presence. This was especially true with record labels, niche book publishers, used book sellers, such as Powell’s and a variety of other businesses that found great growth opportunity through the interconnectedness of the Web when they couldn’t find sustainable means in their respective locale. However, things have begun to shift in recent years as energy and sustainability issues have become more and more of an issue.

Scientists, universities, and businesses alike are all investigating sustainable means for producing energy and/or just making less expensive and less environmentally toxic means of transport. However, on all accounts we’re a long way from the energy silver bullet. What’s happened because of this is that local has become the new exotic. As we move towards this emphasis on local goods and services, including locally grown food, locally made goods, local entertainment, stay-cations and the like, small business is faced with huge opportunity on the Web.

Historically only a precious small percentage of small, local, businesses have bothered with the most basic Web presence. The thing is as more and more folks are using iPhones, Blackberries, Twitter, Facebook, and Google to find family restaurants rather than national franchises, and small boutiques over big-box stores, or just trying to find something unique and different in their locale they’re turning to the Web. More and more, I’m telling small business owners and would-be small business owners to get their company online before you worry about the Yellow Pages and the like. Even a basic, professionally done Web presence is better than no Web presence at all, especially if you’re doing something truly local and truly unique to your community.

Certainly, it’s a generational thing, or maybe just a communications preference, but for me, I just don’t like talking on the phone like I did when I was a teenager or in the early years of cell phone ownership. Send me an email. Email is unobtrusive, and allows for the most basic relay of data. I can respond at my leisure. I can organize my thoughts, and put them out there in front of me before committing to them. I can have a record of what I sent, because you never know when you might need a record of what you’ve said. Unlike phone calls from strangers, where I hang up almost immediately, I seriously consider and think about email propositions from strangers. Email just works really well. Sure there are folks who talk about the death of email by texting, and texting, sometimes, is an even more basic relay of data, especially when lenghty thoughtful statements aren’t needed, but that’s for another post. Bottom line: Send me an email, and I’ll guarantee that I’ll read it; entice me and I might even respond.

Came across an interesting article here about a local Michigan company, Oneupweb from Traverse City, traveling around the state in a motor home offering up free advice on digital strategy, SEO and online marketing in general.

My initial reaction to this article was two-fold: First, what a great idea and second, this such an excellent example of a socially responsible Michigan firm doing their part to try and help those struggling in the Michigan economy.

However, what Oneupweb teaches here isn’t just about helping Michigan, but really it’s about outreach and social responsibility. As I said in my post here, the Web has always been social and it’s always been about sharing with others. It’s one thing to to do this only in the digital domain of the Web, from the comfort of one’s office or living room, such as I’m doing now, but it’s something else entirely to take this sharing and exchange on the road to meet the man on the street where he lives. Very inspiring.

Innovation can’t happen in the closed organization. Innovation, by its very nature, requires openness and transparency. This is true, because innovation, generally, like great inventions, comes from necessity, and if an organization or a group is trying to innovate under false pretenses, or a feigned necessity, then whatever is created on is built on a cracked foundation, and surely won’t last or at least last very long.

Merriam-Webster defines innovation as 1.) The introduction of something new 2.) A new idea, method or device… In either of the instances above, an organization or group needs to start the discussion not with regard to what it takes to be innovative, but rather by looking at what is broken, then reviewing organizational structure, past fixes/workarounds, and best practices if they apply. If none of these pieces fit the problem, then, and only then, it’s time to innovate.

Sadly, a lot of organizations don’t get this and throw this corporatism around lightly.

I’ve been waiting for Chris Anderson‘s Free to come out for a while, and I started reading the free version online at Scribd last night. I’ve embedded the complete Scribd version below.

So far I’ve been seeing some great thoughts, some of which I’ve come across in reading Steve Weber’s The Success of Open Source, as well as an oldy-but-a-goody link from when I first brought my music online in 1999 – The Free Music Philosophy.

In reading this book I think of a Seth Godin post called You Should Write an eBook… where he talks about pitching his book Unleashing the IdeaVirus “I brought it to my publisher and said, “I’d like you to publish this, but I want to give it away on the net.”” Because I could read the Scribd version for free I put in an order for a hard copy of the book. If I didn’t know I’d enjoy it, I probably wouldn’t have done that. If I hadn’t had the chance to read it I probably would have continued listening to him as he made the news/interview circuit and forgot about it… So for me the ideas he proposes, while not totally new to me, make sense tied together, and from a business perspective, free makes a lot of sense.

This book has already gotten me thinking about ways that I might make my music available in a similar way…

FREE (full book) by Chris Anderson

That’s the gist of a post I read on Twitter this morning. I laughed out loud when I read that, because social media can be a real time suck, and I know I’ve used those words myself before.

The fact is social media is time and labor-intensive, worse still is if you don’t have any idea where you’re going, or what you’re trying to achieve. You can post on Twitter, Facebook, YouTube, write a daily blog, etc… but that’s hours of work, that needs to be done on a daily basis or at least a couple times a week. Without a plan or a goal there’s also no way to measure if the work is a success, and should be continued.

The fact that tools like Twitter, Facebook, and YouTube are free and blogs can be added to any Web site with little work, and no cost combined with the potential of these tools (to say nothing of the hype factor) has a lot of organizations eager to utilize them. However, because there’s no capital investment organizations aren’t prone to developing a plan or strategy for implementation. Often, I hear of communications managers, web designers, or copy writers inheriting the “social media” piece because organizationally they seem to be the best fit for it… equally often this inheritance comes with no plan, strategy or awareness of how much time the implementation, but more importantly the upkeep of social media takes.

I highly recommend that anybody getting into social media ask themselves what success would look like, then survey the time involved, and most importantly figure out whether there are resources to support it. Once you’ve got these in place then you start thinking about a plan/strategy.