Reading about Gutenberg, movable type, and printing in general always makes me think about just how far we’ve come in the realm of communications and the ability to disseminate information. As many of you know, I’m a letterpress printer, using machines that aren’t much different from the ones Gutenberg himself worked with five hundred, yep, that’s 500! years ago!!!

On the other end of spectrum, though, is the work that I’m lucky enough to do every day in the realm of electronic communications. Read the Wired, This Day In Tech, article, and allow your mind to wander, thinking about, imagining, the world of lead type, and heavy cast iron that was needed to get a message out there. Then think back a bit further to a time of hand scribes, and no dissemination at all except what could be passed word-of-mouth.

It’s kind of hard to imagine especially in a world rapid-fire tweets, Facebook status updates, RSS feeds, and blog posts just like this one, that not too long ago there was no Web, or iPhone, or Blackberry or anything else that permitted such awesome real-time, in the moment, communication. Just sayin’… pretty awesome.

Our struggle now isn’t the media, but finding the attention to dedicate to it all… Exciting stuff.

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I found the PR News Digital PR Next Practices Summit to be highly informative. It was a good chance to brush up on theories of social media in application, but it was also good to see some different things that people were doing. For me, though, there were a couple really great stand out presentations. The first one that really stuck out for me was:

Social Media Relations: Getting Positive Coverage in the Conversational Age, which featured the folks below, with their names being links to their respective presentations. This one was great:

Johna Burke (@gojohnab)
Vice President
BurrellesLuce

Julie Crabill (@julzie)
VP, Consumer Lifestyle Practices
Shift Communications

Monte Lutz (montelutz)
SVP of Digital Public Affiars
Edelman

The next one that I thought was really great, and I would say, possibly the best one, because the presenter, Paula Berg, was a great presenter, with a lot of enthusiasm and a real sense of humor about what she’s doing, was YouTube and Other Video Tactics to Advance Your PR:

Paula Berg (@PaulaBerg)
Manager of Emerging Media
Southwest Airlines

Here are some highlights from PR News Digital PR Next Practices Summit as posted on Twitter by attendees:

@montelutz #prnsummit – reporters are setting up spam filters for phrases like “great story idea” to weed out bad pitches –> @gojohnab

@gojohnab #prnsummit @julzie SM release preso old releases no longer applicable too much marketing speak not enough community and conversation

@cericwright @julzie says your brand belongs to the community at large #prnsummit

@montelutz “your brand’s already been hijacked. it doesn’t belong to you. it belongs to the community” #prnsummit ht @julzie

@nduhoski Check out Microsoft, Cisco, Ford for good social media newsroom site examples. #prnsummit

@nduhoski Google is as much a reputation engine as it is a search engine. #prnsummit

@nduhoski RT @DenverPRguy Your brand has been hijacked already. Its not owned by you but by the community. Be part of the community’s convo #prnsummit

@nduhoski When it comes to SM Best Practices: Beg, Borrow & Steal, then give back, credit. #prnsummit

@FlightpathNY Coke did not start their facebook page, even now they co-manage it with fans of the brand #prnsummit

@Rat_Race Lots of talk about engaging employees as brand advocates. Wonder how a work life balance fits in… Is there a balance? #prnsummit

@julzie @paullyoung “hits: how idiots track success” #prnsummit

@DenverPRguy Social Media users are 83% more likely to be brand loyal than non-users (from Paull Young, Converseon at #prnsummit)

@FlightpathNY Relationships with community members is the most critcal element & the most difficult to measure. Transparency remains paramount #prnsummit

@kdpaine RT @DenverPRguy: Relationships are what makes SM successful. UR measurement plan should track what those relationships look like. #prnsummit

@paullyoung says that the most powerful analytics tool is the human brain, use common sense #prnsummit

@mtkiefer @leeodden “if content can be searched on, it can be optimized” #prnsummit

@MerrittPR Incorperate links within online content and don’t have link read: click here but rather imbed within content of release or copy #prnsummit

@DenverPRguy Amen. “One of the biggest dangers of social media is not getting involved.” #prnsummit

@gojohnab Good #CEO ’s recognize smart people no matter what level in the organization and will engage when appropriate #prnsummit

@gojohnab: #prnsummit Matthias Preschern: Content is king. Participate by linking in vs. Trying to build communities on your own

@MerrittPR Why does the blogosphere matter? B/c 71% of all journos read blogs for content #prnsummit

@MerrittPR Engage the blogosphere BEFORE, during and after a crisis! #prnsummit

@DallasLawrence Great comment by Southwest at #prnsummit – no link between quality of video and views. In other words, content and authenticity rules

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After doing the blog for several months I started to see patterns emerging between my mattborghi.com site, which focused mostly on my art, music, video, etc… and my professional blog, The Digital Imperative, which dealt more with Web work, strategy and the like. I decided to merge them, and that process was completed tonight, though there still may be some bugs and dead links… definitely let me know about those if you find any. I’ve moved away from Joomla to Wordpress, and I’m very excited about the ease of updating, and the social media integration that’s plug and play in Wordpress. Now, I don’t have anything against Joomla and I still maintain at least a dozen Joomla sites, but for the purpose of this site, Joomla was just more power than I needed, so the change is very welcome. I’ve got a lot of great posts brewing for this combined site and I’ll be rolling out my editorial calendar in the days to come.

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That’s the gist of a post I read on Twitter this morning. I laughed out loud when I read that, because social media can be a real time suck, and I know I’ve used those words myself before.

The fact is social media is time and labor-intensive, worse still is if you don’t have any idea where you’re going, or what you’re trying to achieve. You can post on Twitter, Facebook, YouTube, write a daily blog, etc… but that’s hours of work, that needs to be done on a daily basis or at least a couple times a week. Without a plan or a goal there’s also no way to measure if the work is a success, and should be continued.

The fact that tools like Twitter, Facebook, and YouTube are free and blogs can be added to any Web site with little work, and no cost combined with the potential of these tools (to say nothing of the hype factor) has a lot of organizations eager to utilize them. However, because there’s no capital investment organizations aren’t prone to developing a plan or strategy for implementation. Often, I hear of communications managers, web designers, or copy writers inheriting the “social media” piece because organizationally they seem to be the best fit for it… equally often this inheritance comes with no plan, strategy or awareness of how much time the implementation, but more importantly the upkeep of social media takes.

I highly recommend that anybody getting into social media ask themselves what success would look like, then survey the time involved, and most importantly figure out whether there are resources to support it. Once you’ve got these in place then you start thinking about a plan/strategy.

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