For entrepreneur’s, small business owners, and self-starters of any kind I would say that you should get started using social media. In fact, this should have been the first post in the Social Media Take Away series, but hey I’m improvising and making things up as I go here…

What is social media?

Social media is any web tools that allows groups to generate content and engage in peer-to-peer conversations and exchange of content (examples are YouTube, Flickr, Facebook, MySpace, Twitter, etc…)

Social media is particularly valuable for entrepreneur’s, small business owners, and self-starters in-general, I’m thinking artists – painters, musicians and the like, because it gives them low cost, high value, far reaching exposure for whatever they’re doing. As I write more about the social media value, I’ll cover some of these. For starters, I would say see this post on Twitter or items tagged with social media on this blog. Though, I’ll be covering stuff more in-depth, and high level, alike as I develop this feature of the blog.

Update: It’s been two years since I wrote this post and with Twitter, the hype has increased, but it’s value is still very much in question. I continue to watch what they’re doing, but I’ve since deleted my Twitter account because the signal:noise ratio is very low and that only contributes to what it offers in the way of value. For me, it doesn’t offer much value, but I’m eagerly awaiting a change on this front, though, it’s unlikely one will come.

I talk to a lot of people about Twitter. I was a serious non-believer in Twitter, for a long time. I registered an account not long after they opened up shop, and I just didn’t get it. I mean, I got it, but the idea of micro-blogging, and “What are you doing now?” seemed to be creepy and narcissistic, actually I still feel that way, but I have found value in it.

It’s not that I care so much about what somebody just ate for breakfast, or that they’re stuck in traffic, or “so excited for the weekend!” which may have some value among groups of Twitter users, but next to none for the general Twitter pool. However, it’s the quick blurbs of information with links to articles I’m interested in, interviews, and other information that has really pulled me into being a user.

The take away: If you’re looking for articles, information, breaking news and the like, I would say that Twitter has dp,r value. I would also say that if you tweet about your work, your interests, etc… and it caters to the sort of PR and tech folks that are on Twitter then they might get the message, and you might be able to build interest in what you’re doing locally; eventually making real-world, physical contacts.

It used to be that you would find special niche businesses with an exceptional online presence. This was especially true with record labels, niche book publishers, used book sellers, such as Powell’s and a variety of other businesses that found great growth opportunity through the interconnectedness of the Web when they couldn’t find sustainable means in their respective locale. However, things have begun to shift in recent years as energy and sustainability issues have become more and more of an issue.

Scientists, universities, and businesses alike are all investigating sustainable means for producing energy and/or just making less expensive and less environmentally toxic means of transport. However, on all accounts we’re a long way from the energy silver bullet. What’s happened because of this is that local has become the new exotic. As we move towards this emphasis on local goods and services, including locally grown food, locally made goods, local entertainment, stay-cations and the like, small business is faced with huge opportunity on the Web.

Historically only a precious small percentage of small, local, businesses have bothered with the most basic Web presence. The thing is as more and more folks are using iPhones, Blackberries, Twitter, Facebook, and Google to find family restaurants rather than national franchises, and small boutiques over big-box stores, or just trying to find something unique and different in their locale they’re turning to the Web. More and more, I’m telling small business owners and would-be small business owners to get their company online before you worry about the Yellow Pages and the like. Even a basic, professionally done Web presence is better than no Web presence at all, especially if you’re doing something truly local and truly unique to your community.

As I was cruising through my Google Reader today I had a realization — Don’t provide an RSS feed to your content, if you’re only going to provide a teaser title, sans the actual content, that links to your Web site. Yes, it’s true, you can get better measurements, and better ad hits if people visit your site, but if that’s the motivator, might I recommend FeedBurner (for measuring feed stats) and RSS feed ads to monetize the feed.

Otherwise, content providers just create another irritating step that I’ll breeze past nearly every time if only out of spite. The site in question is that of a large PR organization that I’ve talked about on here before, but try as they might they just don’t seem to get the digital perspective. I know they’re old school, and they’d like to folks to go to their site, and probably even read their newsletter, too… which may even be available via a SASE on printed paper and you might even get it in 6-8 weeks, come on… this is the Web, and the point is to spread your ideas, your perspective, and your voice out there, not lock it down behind another cumbersome layer of linkbait just to lock folks into your site. This is so very old school print media and Web 0.5 at best…

So the new rule for RSS Feeds is this: include the content in the feed, even if only a few paragraphs, or don’t bother offering an RSS feed, at all, as you’ll just make the people who want to read your content irritated. After all an irritated reader won’t be a reader of any kind for very long.

Some of my regular readers may have noticed that the site has been changing over the last month or so. This really started with the merging of the Digital Imperative blog and my music/design site. I wanted to bring my career workinline with my creative and artistic work here at mattborghi .com. Since then I’ve been reading some of your comments, emails and past posts (of which this is post #90) and thinking about the editorial direction and content overall of The Digital Imperative. This week it became clear to me that while I might talk about Google, Twitter or Yahoo, or Web and Digital Strategy or communications, as well as posting videos or Mp3s of recent work at the core of my message is that of entrepreneurship. Whether you’re a corporate entrepreneur working inside the walls of a Fortune 500 company, the small business owner who’s reach is much more local than global or a Do-It-Yourself artist trying to gain a broader audience for your work — Entrepreneurship is an attitude.

It took me talking to a trusted colleague this week for that to become clear to me. We spent a good amount of time talking about what it means to be a small business and a small business owner. Entrepreneurship encompasses a series of soft skills, including ambition, persistence, organization, attitude and most importantly a belief in one’s self, but there are many other words that describe what an entrepreneur or entrepreneurship is.

I plan to spend more time talking about entrepreneurship and what it means to be an entrepreneur. Keeping in mind that my definition of an entrepreneur is looser than most. I define an entrepreneur as someone who works to put something together and is willing to take the risk for it.  This goes together with the newly-crafted editorial statement that I crafted for this site: The best investment you can make is in yourself.

So that’s the plan, and the direction I plan on taking with things. I’ll still be talking about social media, Web strategy, communications and the like because of course it’s absolutely the entrepreneurial spirit that drives one to undertake these things, especially as best practices are being written as we go. As always, I welcome your feedback, and look forward to the continued conversation.

Certainly, it’s a generational thing, or maybe just a communications preference, but for me, I just don’t like talking on the phone like I did when I was a teenager or in the early years of cell phone ownership. Send me an email. Email is unobtrusive, and allows for the most basic relay of data. I can respond at my leisure. I can organize my thoughts, and put them out there in front of me before committing to them. I can have a record of what I sent, because you never know when you might need a record of what you’ve said. Unlike phone calls from strangers, where I hang up almost immediately, I seriously consider and think about email propositions from strangers. Email just works really well. Sure there are folks who talk about the death of email by texting, and texting, sometimes, is an even more basic relay of data, especially when lenghty thoughtful statements aren’t needed, but that’s for another post. Bottom line: Send me an email, and I’ll guarantee that I’ll read it; entice me and I might even respond.

We get opportunities,
however irregular
to make a difference.
Sometimes,
we’re able to step up
and take it on,
other times
life circumstances
are too much to bare
and we must stick with
what we’ve got
and where we’re at.
Life is a circuitous and
mysterious
journey will all kinds
of twists and turns,
experiences
and opportunities.
When your moment
comes,
will you be ready?

Came across an interesting article here about a local Michigan company, Oneupweb from Traverse City, traveling around the state in a motor home offering up free advice on digital strategy, SEO and online marketing in general.

My initial reaction to this article was two-fold: First, what a great idea and second, this such an excellent example of a socially responsible Michigan firm doing their part to try and help those struggling in the Michigan economy.

However, what Oneupweb teaches here isn’t just about helping Michigan, but really it’s about outreach and social responsibility. As I said in my post here, the Web has always been social and it’s always been about sharing with others. It’s one thing to to do this only in the digital domain of the Web, from the comfort of one’s office or living room, such as I’m doing now, but it’s something else entirely to take this sharing and exchange on the road to meet the man on the street where he lives. Very inspiring.

A lot is being said about “free” these days, especially with the release of Chris Anderson’s book on the subject, but ever since I came online I’ve been interested in the economics of free, whether it was freeware, free music, or free information.

Story: I ran a series of free Mp3 downloads back in 2003 at mattborghi.com, and those downloads brought in more hits to my Web site than being featured on the nationally-syndicated space music program, Hearts of Space. To be fair, the program didn’t feature my music, exclusively, and no link was included to my site, but I thought that it would at least have generated some inquiries, and it did. However, I didn’t see nearly the response that I thought I would from that exposure compared to the interest generated by the free monthly download series.

It’s with that experience in mind that I released a variety of my long-form ambient music tracks to be freely available (some of which are from that monthly download series). Here’s the official announcement from my homepage at mattborghi.com:

Freely available Mp3s of long-form ambient works

I have freely released several hours worth of my long form works in mp3 form here, approximately a dozen tracks. Most of these tracks haven’t been available in quite a long time. Some go back as far as ten years and my early Mp3.com page, some were out-takes from records, and the 2003 series was a monthly download series that I did throughout 2003 during a particularly prolific period. I hope to add other long form works over started adding these tracks.

My reasons for doing this are two-fold. First, these tracks haven’t been available in a long time, and to me it makes more sense to put them out into the universe, where people can enjoy them, than let them take up space on my hard drive .

The second reason has to do with my how I measure the success of social media. Social media metrics and measurements are something that many folks talk about, and ponder but I think that good social media metrics aren’t in hit rankings or page views, but rather in how many people you are getting your ideas out to. The more people that download you free ambient music tracks, watch your videos, read your blog, etc… and comment on, think about, bring up in discussion, include in status updates or generally take an interest in your ideas is the best way to measure the success of social media.

Change is hard, there’s no question about it. Sometimes, even a change for the better is tough for a team or an organization to make peace with; and things are even worse if the change isn’t for the better. I’m not talking about the slow gradual change of degradation, as much as I’m talking about quick changes, and their short, sharp shock effect. These changes, while quick in execution, to some appear to be better and more effective (I blame this one to many Dog Whisperer episodes where the watcher begins these techniques on humans) have far-reaching effects that definitely effect morale and an organization’s culture.

In our particular epoch, this post-9/11, quasi-depression era that we’re living in, people are often running scared, and any change, one way or another, fuels core fears – loss of job, loss of home, loss of health care. There’s not a lot that we can do about this except to be mindful and sympathetic.

It’s easy to lose sight of the human element when you’re working on the digital strategy side of things. However, this sympathy and mindfulness of where your users live will help a great deal in developing a strategy that’s both successful for the organization and for the human beings that you’re hoping to connect with.